Legal
Privacy policy
TOMOBIL. provides a vehicle and automotive-services marketplace. This policy explains what we collect, why we use it, who receives it, and how to exercise your rights. Privacy questions and requests can be sent to support@tomobil.app.
Information we collect
- Account and contact: phone number, email address, display name, account type, language, country, and sign-in identifiers.
- Marketplace content: listings, vehicle details, prices, photos, stories, messages, favourites, ratings, reports, and moderation history.
- Seller information: business profile, service category, approval records, and launch-access limits.
- Technical information: device and app version, diagnostics, notification token, approximate region, and security events.
How we use information
We use information to provide marketplace features, deliver messages and notifications, verify seller access, prevent abuse and fraud, investigate reports, provide support, improve reliability, and meet legal obligations. We do not sell personal information.
Sharing
We share information as needed with processors such as Firebase and Google Cloud, app-store and infrastructure providers, reliability services, and professional advisers. Public listing and profile information is visible as described in the app. We may disclose information when required by law or to protect users and the service.
Retention and deletion
We keep information while your account or content is active and for limited safety, legal, fraud-prevention, and audit purposes. Deletion requests are normally processed within 30 days. Safety, moderation, seller-access, and audit records may be retained for limited periods as described in our retention policy. Request deletion in the app or at tomobil.app/delete-account.
Your choices and rights
Depending on your location, you may request access, correction, export, deletion, restriction, or objection. We verify requests to protect accounts. You can control notifications in the app and report or block other users.
Children
tomobil. is not directed to children and we do not knowingly collect personal information from children. Contact us if you believe a child has provided information.
Security and changes
We use access controls, encryption in transit, server-side authorization, moderation, and audit logging. We may update this policy; the effective date above will change and, where appropriate, we will notify users in the app.